At Mysterys by Mail we take your privacy and the security of your information very seriously.

We respect the Guidelines suggested by the Australian Direct Marketing Association , in it´s Code of Practice for Consumer Protection in ecommerce.

We also abide by the World Wide Web Consortium´s Platform for Privacy Preferences Project.   This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

Mysterys by Mail does not provide third parties with access to your personal data.

The following is a description of what we do and don´t do with your details.

Information collected by Mysterys by Mail

We collect your contact information, including named individuals for shipping and billing issues.   This information may include telephone, fax numbers, email and IP addresses.

• Information about what products and services you have ordered from us
• Your interest in receiving our email newsletters
• Correspondence between you and us
• Encrypted credit card details
• Your interaction with our websites

How we use Personal Information

Information that you have provided us with will be used in the following ways:

• identify you and to assist you to subscribe to our services;
• provide the products and services you require;
• administer those products services, including charging, billing and communicating technical issues;
• conduct appropriate checks for fraud;
• to communicate to you new products and services and also at times, the opportunity to uptake on special promotions or offers.   You have the option to opt-in or opt-out of this communication at any time via "My Account" settings;
• it is important to note that we only send periodical communications to people who have "opted in" to receive it.   We do not set out to "spam" our customers in any way and honour their right to privacy;
• We access historic correspondance and details about earlier conversations in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Mysterys by Mail;

We do not make your personal information available to third parties.

Email communications

As a customer of Mysterys by Mail you will recieve occasional email communications from us that relate to the products and services we provide to you, and you have the option to opt-out of all non-essential communications.

If you have any questions about our privacy policy, please feel free to contact us .